Privacy Policy

1. Introduction

This Privacy Policy applies to the ZimDrive mobile application (“ZimDrive”, “the App”, “we”, “our”, or “us”), which is developed and provided by Modern Digital Labs (MDL).

ZimDrive is a freemium mobile application designed to help users practise and prepare for driving-related tests through quizzes, learning content, and related app features.

By downloading, accessing, or using ZimDrive, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

ZimDrive may collect certain information when you download, access, or use the App.

2.1 Automatically Collected Information

When you use the App, we may automatically collect basic technical and usage information, including:

• Your device’s Internet Protocol address, also known as an IP address
• Device type and operating system
• App pages or screens visited
• Time and date of app usage
• Time spent in the App
• Basic app performance and usage data

This information helps us understand how the App is used, improve performance, fix bugs, and maintain the quality of the service.

3. Location Data

ZimDrive does not collect precise location information from your mobile device.

We do not track your real-time physical location.

4. Information You Provide

For a better experience, some features of the App may require you to provide personal information, including:

• Name
• Email address
• Profile picture
• Account information
• Login or authentication details

This information may be used to create and manage your account, personalise your experience, provide support, and improve the App.

5. Artificial Intelligence

ZimDrive does not use Artificial Intelligence technologies to process your personal data or provide app features.

If this changes in the future, this Privacy Policy will be updated to explain how AI-related processing works.

6. How We Use Your Information

We may use collected information to:

• Provide and maintain the App
• Create and manage user accounts
• Improve app performance and user experience
• Monitor app usage and detect technical issues
• Provide important updates or notices
• Respond to user support requests
• Protect the App from misuse, fraud, or security threats
• Send relevant service-related communication
• Send marketing or promotional communication where appropriate

We do not sell your personal information.

7. Third-Party Services

ZimDrive uses third-party services that may collect, store, or process information according to their own privacy policies.

These services may include:

• Expo — app development and delivery infrastructure
• Clerk — user authentication and account management

These third-party services help us provide features such as authentication, app functionality, analytics, development infrastructure, or related services.

You should review the privacy policies of these third-party providers to understand how they handle your information.

8. Sharing of Information

We may share information in limited situations, including:

• With trusted third-party service providers that help us operate the App
• When required by law, regulation, court order, or legal process
• When necessary to protect our rights, users, systems, or the public
• When investigating fraud, misuse, or security issues
• With service providers who work on our behalf and are expected to handle information responsibly

We do not sell users’ personal information to third parties.

9. Data Retention

We retain user-provided information for as long as you use the App and for a reasonable period afterwards.

We may also retain information where necessary for legal, security, business, support, or record-keeping purposes.

If you would like us to delete personal information you provided through the App, you may contact us using the email address provided below.

10. Opt-Out and Deletion

You can stop the App from collecting information by uninstalling it from your device.

You may uninstall the App using the normal uninstall process available on your mobile device or app marketplace.

To request deletion of personal information linked to your account, contact us at: mushayidominic@gmail.com

We will respond within a reasonable time.

11. Children’s Privacy

ZimDrive is not intended to knowingly collect personal information from children under the age of 13.

We do not knowingly solicit data from or market to children under 13.

If we discover that a child under 13 has provided personal information, we will take reasonable steps to delete that information from our systems.

If you are a parent or guardian and believe that your child has provided personal information through the App, please contact us at: mushayidominic@gmail.com

12. Security

We care about protecting your information and use reasonable physical, electronic, and procedural safeguards to protect the information we process and maintain.

However, no method of internet transmission, mobile app communication, or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

13. Your Consent

By using ZimDrive, you consent to the collection, use, and processing of your information as described in this Privacy Policy.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will update this page with the revised Privacy Policy. You are encouraged to review this Privacy Policy regularly.

Continued use of the App after changes are posted means you accept the updated Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact: